Software Engineer (Remote)

Thousands of companies build better software products with the help of Canny’s customer feedback platform. As a Software Engineer at Canny, you will play a central role in shaping our product's future, building new features, and refining our platform to offer an unparalleled user experience.

We are...

• Fully remote with no office

• 16 people, spread across 4 countries (US, Canada, Mexico, Spain, Turkey)

• Bootstrapped (no outside funding) and profitable

What you'll do at Canny:

• Collaborate with the product and design teams to develop and implement new features that address user needs.

• Optimize and refine existing code to improve performance, scalability, and maintainability.

• Troubleshoot, identify, and resolve software defects to ensure a smooth user experience.

• Participate in code reviews, fostering a culture of quality and collaborative learning.

• Keep up-to-date with industry best practices and technologies to maintain Canny’s edge in the market.

• Contribute to technical documentation, ensuring ease of use and understanding for future reference.

Tech you’ll use every day:

• Our stack - TypeScript, ReactJS, Node.js, MongoDB

• DevOps - AWS, GitHub, CircleCI, MongoDB Atlas

• Slack - team and some customer communication

• Canny - tracking user feedback 🙂

• Missive - email collaboration

• ClickUp - project management

Compensation & Benefits:

• Base salary, competitive in all major cities

• Bonus program (8% of base salary, varies on performance)

• Regular Compensation Reviews (conducted semi-annually)

• Equity grant (RSUs)

• 20 paid vacation days, 15 paid holidays, and unlimited sick leave.

• Benefits: medical, dental, and vision insurance

• In-person team retreats twice a year

Join us at Canny and be a part of a team passionate about build high quality software products. We look forward to reviewing your application!

Experience you'll bring to Canny:

• 3-5 years of professional, full stack software engineering experience.

• Production experience with JavaScript and/or TypeScript, React, Node.js, MongoDB, AWS.

• Strong written and verbal communication skills

• You are self-motivated and have strong organizational skills

• A collaborative spirit, adept at fostering relationships with the product, engineering, and customer-facing teams.

• Experience working autonomously and as a part of a small, preferably remote, team.

• You have demonstrated the ability to onboard and integrate with an organization long-term:

  • within the last 5 years, you've worked at one company for at least 2 years

Bonus:

• Experience building enterprise and/or SaaS software

Apply:

• In your application, please submit your resume, an optional cover letter, and explain your motivation for wanting to join Canny (we genuinely value understanding why you're drawn to us!).

• A heads-up: Every application is carefully reviewed by our team. To stand out and ensure your success, please answer the screening questions diligently. Candidates who don't invest time in the screening questions rarely advance.

• For some extra flair, share a link to your favorite GIF.

Location:

• This role requires working North American hours to best serve our customers and coordinate with the team.